Avg. Response Time
2 hours
24/7 Multilingual Support
Avg. Response Time
2 hrs
First-Contact Resolution
75%
Customer Satisfaction
4.6/5
Active Tickets
12
AI Chatbot (24/7)
SSMOS Assistant
Hello! How can I help you today?
- Available in 5 languages (English, Twi, Ga, Ewe, Hausa)
- Instant answers to common questions
- Knowledge base with 500+ articles
- Escalate to human support anytime
Omnichannel Support
Email Support
24/7support@ssmos.com
Avg. response: 2 hrs
+233 XXX XXX-XXXX
Avg. response: 1 hr
Phone Support
8am-8pm GMT+233 XXX XXX-XXXX
Avg. response: Immediate
In-App Chat
24/7Click chat icon
Avg. response: Instant (AI)
Language Support
English
Twi
Ga
Ewe
Hausa
All support channels available in Ghana's major languages, ensuring every miner can get help in their preferred language.
🎯 This is a demo environment
In the real SSMOS platform, support would include live chat with human agents, video call support, screen sharing for troubleshooting, and comprehensive knowledge base with 500+ articles and video tutorials.